The Local Government Board of the Almería City Council has approved the visitor attention contract for the twelve municipal museums and exhibition spaces, with a budget of 1,084,884.94 euros, VAT included, and an initial duration of one year.
The City Council now puts the annual visitors to these spaces at "almost 200,000", compared with the average of 190,000 given in the previous information. The note keeps the budget of 1,084,884.94 euros, VAT included, and the duration of one year with two possible extensions.
The councillor for Culture, Education, Museums and Traditions, Joaquín Pérez de la Blanca, expands on his assessment: he stresses that the aim is not only to receive visitors, but to offer "a complete experience" that makes it easier to get to know the museums, their contents and activities, and for each visit to be an opportunity to discover the cultural heritage of Almería. He adds that the service must be "professional, close and adapted to the needs of the different audiences".
The Almería City Council has approved the file to contract the visitor assistance service for the twelve municipal museums and exhibition centres. The base bidding budget is 1,084,884.94 euros, VAT included, according to the Council.
The contract will last one year, with the possibility of two extensions of one year each, up to a maximum of three. The forecast is 46,881 service hours per year and an estimated minimum staffing of twenty professionals, distributed according to the schedules and programme of each centre.
What the service includes
The contracted staff will be responsible for the reception, information and guidance of visitors, both in person and by telephone and electronically. They will also manage bookings and registrations, support organised visits and cultural activities, attend to people with special accessibility needs and advise on the use of digital devices and resources.
In addition, this includes ticket management, information on exhibitions, workshops and educational activities and the collection of suggestions.
Twelve spaces
The coverage extends to the Museo de la Guitarra Antonio de Torres, the Casa-Taller Antonio de Torres, the Centro de Interpretación Patrimonial, the Refugios de la Guerra Civil, the Casa del Poeta, the Casa del Cine, the Aljibes Árabes, the Yacimiento Arqueológico Barrio Andalusí, the Ecomuseo de la Vega de Almería, the Museo de Arte de Almería-Doña Pakyta, the Museo de Arte de Almería-Espacio 2 and the Torreón de San Miguel.
According to the City Council, these spaces together receive an average of 190,000 visitors per year.
Municipal assessment
The councillor for Culture, Education, Museums and Traditions, Joaquín Pérez de la Blanca, has stated that the contract seeks «to continue improving the attention we offer to those who visit our museums and exhibition spaces». The councillor added that the nearly 190,000 annual visitors «encourage us to continue working to offer a quality service, close, professional and adapted to the needs of all audiences».
Procedure
The agreement of the Local Government Board includes the approval of the administrative clauses and technical specifications that will govern the contracting.
